Delivery to HONG KONG only
l If customer requires delivery service to outlying islands or remote areas, such as the airport, Lantau Island, Cheung Chau, Peng Chau, Lamma Island, Discovery Bay, and Ma Wan, separate quotation will be provided.
l Within 30 days while stock available from Supplier.
l In the event that we are unable to supply any of the ordered products, we will notify customer by phone or email before delivery.
l Delivery will be suspended under bad weather, e.g. when typhoon signal No.8 or a black rain warning is hoisted. In such event, customer will be contacted to re-schedule the delivery time.
l Customer should be present to receive the goods at the agreed delivery time.
l If customer is not available to receive delivery at the scheduled time and requests an alternative delivery arrangement, customer shall bear the additional cost to be incurred.
l All delivered orders cannot be cancelled or returned. Customer shall provide the full detailed address for the delivery to avoid on the failure of delivery or mistake. Customer shall bear the additional cost to be incurred for the misunderstanding.
l If no lift is available at the delivery address and requires the use of stairs,
an extra fee of will be charged with the details as below:.
Product Category |
Unit |
Floor Without Lift Handling Fee |
Diaper and Loose Goods |
Carton |
HK$50 per floor |
High Back Chair |
Piece |
HK$50 per floor |
Wheelchair/ High Back wheelchair |
Piece |
HK$100 per floor |
Commode & Shower Chair |
Piece |
HK$100 per floor |
Electric Wheelchair & Nursing Bed |
Piece |
HK$200 per floor |
Remarks:
1. Photos and information provided are for reference only, and is subject to actual goods.
2. 3 Kids Company Limited reserves the right to modify the terms of service without prior notice.